Privacy Policy

Last reviewed September 23, 2026

Overview

This Privacy Policy explains how Keen Health LLC collects, uses and shares personal information when you use the Keen Health website and services. Health information handled by the clinical practice is also described in the Notice of Privacy Practices.

Information we collect

Information you provide, such as your name, email, phone number, state, shipping address and answers you submit; information collected automatically, such as device, browser and usage data, subject to your cookie choices; and information from service providers that help us operate the services.

How we use information

To provide and improve the services, connect you with the clinical practice, communicate with you, process orders, meet legal obligations, prevent fraud and, with your consent, send marketing messages.

How we share information

With Locumtele, LLC and its clinicians, with a licensed U.S. partner pharmacy to fulfil prescriptions, with service providers bound by confidentiality obligations, when required by law, and in connection with a business transfer. We do not sell personal information.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of certain processing. You can unsubscribe from marketing email at any time and reply STOP to text messages.

Security and retention

We use administrative, technical and physical safeguards designed to protect personal information. We keep information only as long as needed for the purposes described or as required by law.

Children

The services are not directed to anyone under 18, and we do not knowingly collect their information.

Changes to this policy

We may update this policy. The date at the top of this page shows when it was last revised.

Contact

Questions can be sent to support@getkeenhealth.com, by phone at +1 843 492 3311, or by mail to Keen Health LLC, 6650 Rivers Ave, Suite 100, Charleston, SC 29406.