Consumer Health Data Policy
Last reviewed September 23, 2026
Scope
This policy supplements our Privacy Policy and describes how we handle consumer health data as defined by state consumer health privacy laws.
Data we collect
Information about health conditions, symptoms, goals, medications and related answers you choose to provide, as well as information inferred from your use of the services.
Why we collect it
To connect you with licensed clinicians, provide the services you request, communicate with you and comply with law. We collect and share consumer health data only with your consent or as necessary to provide the service you request.
Your rights
You may request to confirm, access or delete your consumer health data, withdraw consent, and obtain a list of third parties with whom it was shared. Send requests to support@getkeenhealth.com. We will not discriminate against you for exercising these rights.
Contact
Questions can be sent to support@getkeenhealth.com, by phone at +1 843 492 3311, or by mail to Keen Health LLC, 6650 Rivers Ave, Suite 100, Charleston, SC 29406.