Clinician review window

How it works

Three steps. Nothing is charged for treatment until a licensed provider approves it.

  1. 01

    Complete a short assessment

    Answer questions about your health and history online, at your own pace. Nothing is submitted until you choose to submit it.

  2. 02

    A provider reviews your assessment

    An independent licensed provider reviews your information within 24–48 business hours. Approval isn't guaranteed — a provider decides what's right for you.

  3. 03

    Approved treatment ships to you

    If approved, your treatment ships from a licensed U.S. partner pharmacy. You're only charged once a provider approves your treatment.

A woman stretching at home in natural light

If you're not approved

You won't be charged for treatment unless a licensed provider approves it. If treatment isn't right for you, nothing is charged and nothing ships.

Shipping

A flat $25 shipping fee applies to every order. It is shown as a separate line and is never marked up.

Clinician review window
24–48 business hours