Clinician review window
How it works
Three steps. Nothing is charged for treatment until a licensed provider approves it.
- 01
Complete a short assessment
Answer questions about your health and history online, at your own pace. Nothing is submitted until you choose to submit it.
- 02
A provider reviews your assessment
An independent licensed provider reviews your information within 24–48 business hours. Approval isn't guaranteed — a provider decides what's right for you.
- 03
Approved treatment ships to you
If approved, your treatment ships from a licensed U.S. partner pharmacy. You're only charged once a provider approves your treatment.

If you're not approved
You won't be charged for treatment unless a licensed provider approves it. If treatment isn't right for you, nothing is charged and nothing ships.
Shipping
A flat $25 shipping fee applies to every order. It is shown as a separate line and is never marked up.
- Clinician review window
- 24–48 business hours
